Terms & Conditions


TERMS AND CONDITIONS FOR BOOKING OF DOCUMENTS, LETTERS, GIFT ITEMS AND OTHER VALUABLE ITEMS:

  •  It is forbidden to send cash, cheque/Gift Cheque, Prize bond with the documents without declaration.

  •  Sender must supply all valid papers regarding the consignment before booking for verification of Police, Customers, Octroi or any other legal agencies for lack of which responsibilities (Taking legal action) including financial loss will be borne by the consignee.

  •  Sender must bear the liability of the information of booked item/goods/documents etc.

  •  If the consignment is received by the nominated/selected person of the consignee, it will be assumed to be delivered to the right person and in such situation no complaint will be accepted.

  •  Company will not bear any liabilities if any loss/damages/missing occurs arising out of accident beyond control and in such cases the sender or the receiver cannot claim any compensation.

  •  Any accident occurs either in road, air or by water due to strike for which the dispatch of the booked items may be delayed and in such cases company will not be liable for any loss, damage, missing or breakage.

  •  Any items that may cause damage other items/goods, cannot be booked for carrying by the company and in violation on which company will not bear the loss/damage breakage and all liabilities will go to the consignee only.

  •  NEXT will not be liable while carrying the items/goods/documents due to natural calamities, fire or any accident beyond control.

  •  NEXT reserves the right to inspect or verify any consignment before booking.

  •  At the time of delivery, the receiver must satisfy itself about the receipt of consignment in good condition and no complaint will be received afterwards.

  •  NEXT will pay compensation for any loss/damage/missing for any consignment, if provide due to negligence on the part of the organization.

  •  Super Express parcel and gift services is limited up to 5 kg only.